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1k+ Participate to Improve Sacramento

AIM Consulting and the City of Sacramento partners with IdeaMapr to help map what matters most in the 16th St Corridor

1000+ Residents Participate Online to Improve the Streetscape of the 16th Street Corridor in the Heart of Sacramento

Partners: AIM Consulting & City of Sacramento

The City of Sacramento needed an online tool to augment an in person event to involve the community in the design of streetscape improvements.  

The main challenges of this project were to quickly and economically put together a solution that would enable:

  1. The public to get involved in this project remotely

  2. Even though people were participating online they still needed to be able to mark on a map locations that needed improvement

  3. At the end of the project, the project team needed to summarize the findings of thousands of submissions to determine where they needed to focus their improvements on

 

 
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The IdeaMapr team designed and added custom elements onto the existing IdeaMapr platform. Using an existing platform enabled the project team to handle the unique characteristics of the project without having the expense of building a new tool totally from scratch. Using an existing platform meant we could ask multiple other question types in addition to the interactive map feature. For example we could use one online engagement to enable people to add places where they would like to see improvement on the map and also seamlessly move to questions about how often they move through the corridor, whether they owned businesses in the corridor, and what things they valued most about the corridor. Also using an existing platform meant that the entire engagement was much more reliable than building a new tool from scratch.

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40% boost in participation by designing for mobile devices
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The ease of editing elements in IdeaMapr meant that we could make sure all of the questions were worded just right before sending it out. Also the mobile-first design approach meant that over 40% more participants could get involved by using their mobile devices. The map elements were also designed to work just as easily on mobile devices as they were on desktop browsers. Speaking of browsers, 12% of participants used IE to participate and the IdeaMapr team was able to make the cutting edge map feature work on older browsers just as well as current browsers.

 

The simple reports from the IdeaMapr tool enabled the project team to easily copy/paste reports from the summary, see trends in where participants favored improvements, and gather contact info for participants that gave particularly unique responses.

 

Photo by Erik Fredericks